Would you like your EDI Managed Services to include EDI Coordination, Mapping, and SAP® Configuration?

CAT provides a true turnkey solution with our Electronic Data Interchange (EDI) Managed Services for SAP® software.  We handle everything for you to free up your valuable time to handle other critical aspects of your business.

Our full-service EDI offering spans the entire process:

• EDI coordination
• Translation and mapping
• SAP® software functional support

You can completely outsource EDI and SAP® software configuration support to CAT, and our services are based on a monthly subscription with no long-term contract.

• SAP® System Administration – We provide proactive scheduled maintenance to free up your IT staff. Our ad-hoc services let your team submit support tickets for one-off issues.
• Issue Management – CAT uses JIRA© Service Desk to manage and maintain support tickets. JIRA allows for configurable SLA’s to meet your business requirements and provides real-time tracking and visibility on your most critical issues.
• Configuration and Development Support – We provide full application support for SAP® software.
• EDI Managed Services – CAT provides a turnkey solution for EDI ranging from EDI Coordination, Mapping, and Translation to supporting configuration changes in and out of SAP® software files. We identify, manage, and process exceptions of EDI transactions that have errored in the system.