Receive Comprehensive EDI Support
Would you like your EDI Managed Services to include EDI Coordination, Mapping, and JDE Configuration?
CAT provides a true turnkey solution with our Electronic Data Interchange (EDI) Managed Services for JDE. Our full-service EDI offering spans the entire process:
- EDI coordination
- Translation and mapping
- JDE functional support
CAT’s 3 Pillars of EDI Support
CAT’S EDI Support Levels
You can completely outsource EDI and JDE configuration support to CAT, and our services are based on a monthly subscription with no long-term contract. We handle everything for you to free up your valuable time to handle other critical aspects of your business.
What CAT’s EDI Service Provides
- JDE System Administration – We provide proactive scheduled maintenance to free up your IT staff. Our ad-hoc services let your team submit support tickets for one-off issues.
- Issue Management – CAT uses JIRA Service Desk to manage and maintain support tickets. JIRA allows for configurable SLA’s to meet your business requirements and provides real-time tracking and visibility on your most critical issues.
- Configuration and Development Support – We provide full application support for JDE.
- EDI Managed Services – CAT provides a turnkey solution for EDI ranging from EDI Coordination, Mapping, and Translation to supporting configuration changes in and out of JD Edwards files. We identify, manage, and process exceptions of EDI transactions that have errored in the system.
Benefits of CAT’s EDI Managed Services
Get more information about CAT’s EDI Managed Services for JDE by clicking the PDF link below. Download PDF Now
Watch our JDE Business Value Assessment webinar by clicking the video link below.
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